[thepecks]

Hi there, I need some really simple guidance as I'm not a techy. My Curve 9380 is corrupt and I have to send it to be repaired. I've backed up my data with Blackberry Desktop software but when I click on the file to open it up to view my data, it tells me that it has a "bbb" extension and cannot be opened.

I'm not very techy but what do I need to do to open the file on my PC?

Then, when I get me phone back, how do I transfer the data back onto my phone.

Thank you