BlackBerry Forums Support Community - View Single Post

aiharkness · 11-02-2017, 09:13 AM

Is backup the only problem you have with Link now?

For what it's worth, here is my experience. I have been unable to backup since the last OS update, or maybe the one before that. I'm on PassportSQW100-4/10.3.3.2163 now at any rate, and cannot backup. I get an error about not being able to connect to the device or something like that. But there is a caveat.

I have device encryption enabled. I was troubleshooting something else and turned encryption off. I happened to try a backup at the time and it worked. After I was done with the other problem I enabled encryption again a tried a backup again later. Backup again failed in the same manner.

I prefer to keep encryption enabled. My workaround is to use Ultimate Backup.
Posted via BlackBerryForums.com Mobile

11-02-2017, 09:13 AM	#7
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: BBPP OS: 10.3.3 Carrier: T-Mobile USA Posts: 14,081	Re: BB Classic Latest OS Update Problems Is backup the only problem you have with Link now? For what it's worth, here is my experience. I have been unable to backup since the last OS update, or maybe the one before that. I'm on PassportSQW100-4/10.3.3.2163 now at any rate, and cannot backup. I get an error about not being able to connect to the device or something like that. But there is a caveat. I have device encryption enabled. I was troubleshooting something else and turned encryption off. I happened to try a backup at the time and it worked. After I was done with the other problem I enabled encryption again a tried a backup again later. Backup again failed in the same manner. I prefer to keep encryption enabled. My workaround is to use Ultimate Backup. Posted via BlackBerryForums.com Mobile __________________ - Ira
Offline