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Dubdub · 03-23-2011, 04:31 PM

Probably dirt or lint, especially if she doesn't use a case.

Turn the device off. Press and hold the ball then move in the direction that it doesn't work. Then while continuing to press, roll in all directions for at least 60 seconds.

Release and turn the device back on. Did that help? Might take a couple tries.

Another thing to try is a battery pull.

03-23-2011, 04:31 PM	#2
Dubdub Appleinator Join Date: Nov 2005 Location: New Hampshire Model: App6+ OS: AJBR549 PIN: Ask Carrier: ATT & Verizon Posts: 20,038	Re: faulty trackball help! Probably dirt or lint, especially if she doesn't use a case. Turn the device off. Press and hold the ball then move in the direction that it doesn't work. Then while continuing to press, roll in all directions for at least 60 seconds. Release and turn the device back on. Did that help? Might take a couple tries. Another thing to try is a battery pull. __________________ -->>BB FAQ -->>Stinsonddog's Tip Site! -->>Twitter If someone helps, tell them by clicking the Thanks button.!!
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