You have to give it a few tries. I've seen it take up to 20 times before it finally connected. Be patient and follow each step to the letter. It works. I've done it plenty of times.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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