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Old 10-31-2016, 02:37 AM   #4
BlackBerry Extraordinaire
Join Date: Aug 2008
Location: Basel
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Carrier: Swisscom
Posts: 1,616
Default Re: Exchange 2010 to 2013 migration with BES12 in place

No re-activation is needed. Just assign the new mail profile to the user. This will remove the old account and add the new one without the need for any user action.

Of course, try this on a test user/test device first.
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