View Single Post
Old 04-21-2010, 07:55 AM   #2
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default

Here's a great place for new users to start - BlackBerry FAQ - BlackBerryFAQ

Follow the instructions on how to install Desktop Manager.
Follow the instructions on how to download and install the handheld OS for your BlackBerry.

The folder you are looking for is either in

c:\program files\... (as above) or
c:\program files (x86)\...

Since you are on Vista, it may be the 64 bit version which will load the programs in the second folder.

If that fails, find a friend who can help... Good luck.
Offline   Reply With Quote