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Old 02-20-2013, 07:20 PM   #1
Ole Joe Clark
Knows Where the Search Button Is
Join Date: Aug 2010
Model: 9700
Carrier: T-Mobile
Posts: 16
Default Uninstalling BB destop software

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Have changed phones and attempted to uninstall the BB desktop software ver 6.1. It reaches a certain point and then gives a error message that a file is missing and then it rolls back the uninstall process. Now I have two BB desktop software files on my Windows 7 PC and can't uninstall either one. HELP!

Thanks in advance for your help.


NOTE ERROR MESSAGE IS: 1316.A network error occured.

Last edited by Ole Joe Clark; 02-20-2013 at 07:25 PM.. Reason: added error information
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