BlackBerry Forums Support Community - View Single Post - applications in queue to deploy but don't show up on phone?

csawatsky · 04-10-2008, 03:19 PM

ok so I looked in the table itadminqueue for rows as per the first KB link. There were no rows that matched, but there were some really old (a few months) rows in there, so I just emptied the table (kept a backup, mind you)

Still no apps on the phone, but a new message in the POLC log...

[40000] (04/09 09:52:30.489):{0x1838} {myemail@mydomain.com, PIN=12345678, UserId=4}SCS::PollDBQueueNewRequests - Queuing POLL_FOR_MISSING_APPS request
[40000] (04/09 09:52:31.489):{0x1BD8} RequestHandler::PollForMissingApps: Starting Poll For Missing Apps.
[40000] (04/09 09:52:31.489):{0x1BD8} SCS::RemoveAppDeliveryRequests - No App Delivery Requests purged for User id 4
[40000] (04/09 09:52:31.489):{0x1BD8} RequestHandler::PollForMissingApps: Failed to RemoveAppDeliveryRequests.
[40000] (04/09 09:52:31.989):{0x748} [BIPP] Ping 22 sent
[40000] (04/09 09:52:31.989):{0x104C} [BIPP] PingResponse 22 received
[40000] (04/09 09:52:32.192):{0x1BD8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::PollForMissingApps: Queuing the package App1, consisting of 1 modules in 1 parts.
[40000] (04/09 09:52:32.223):{0x1BD8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::QueueModule: Queuing part 1 of 1, module c:\mypath\app1\app1.codApp1.cod of the package App1.
[40000] (04/09 09:52:32.254):{0x1BD8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::PollForMissingApps: Queuing the package App2, consisting of 1 modules in 1 parts.
[40000] (04/09 09:52:32.270):{0x1BD8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::QueueModule: Queuing part 1 of 1, module c:\mypath\app2\app2.cod_northcubed_App2_app.cod of the package App2.
[40000] (04/09 09:52:32.301):{0x1BD8} RequestHandler::PollForMissingApps: Completed Poll For Missing Apps, elapsed time 1 seconds.
[40000] (04/09 09:52:32.301):{0x1838} {myemail@mydomain.com, PIN=12345678, UserId=4}SCS::PollDBQueueNewRequests - Queuing SEND_APC_ITPOLICY request
[40000] (04/09 09:52:32.317):{0x1838} {myemail@mydomain.com, PIN=12345678, UserId=4}SCS::PollDBQueueNewRequests - Queuing SEND_APC_ITPOLICY request
[30000] (04/09 09:52:36.551):{0x1D48} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendQueuedITAdminCommandT oDevice Sending data to device, contentType=ITADMIN, size=349, RefId=0, TransactionId=-939733778, Tag=31
[40000] (04/09 09:52:36.551):{0x1D48} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=31
[40000] (04/09 09:52:36.551):{0x748} [BIPP] Send data, Tag=31
[30000] (04/09 09:52:36.551):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendQueuedITAdminCommandT oDevice Sending data to device, contentType=ITADMIN, size=349, RefId=0, TransactionId=-939733778, Tag=32
[40000] (04/09 09:52:36.551):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=32
[40000] (04/09 09:52:36.551):{0x748} [BIPP] Send data, Tag=32
[40000] (04/09 09:52:40.817):{0x104C} [BIPP] Received status DELIVERED, Tag=31
[30000] (04/09 09:52:40.817):{0x1850} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=31
[40000] (04/09 09:52:40.817):{0x1850} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoITPolicyDeviceSentProce ssing - ITPolicy GME Receive Ack for the command SEND_APC_ITPOLICY - Processing packet, Tag=31
[40000] (04/09 09:52:40.832):{0x1850} {myemail@mydomain.com, PIN=12345678, UserId=4}SCS::QueueNextSequenceforGroup - Queuing SEND_APC_APP request
[40000] (04/09 09:52:40.848):{0xAA8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::GetApplicationData: Loading the module at offset 0, length 2147483647, path "c:\mypath\app1\app1.codApp1.cod".
[40000] (04/09 09:52:40.848):{0xAA8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=33
[40000] (04/09 09:52:40.848):{0xAA8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendApp: Sending the module c:\mypath\app1\app1.codApp1.cod for entry id 26.
[40000] (04/09 09:52:40.848):{0x748} [BIPP] Send data, Tag=33
[40000] (04/09 09:52:40.926):{0x104C} [BIPP] Received status DELIVERED, Tag=32
[30000] (04/09 09:52:40.926):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=32
[40000] (04/09 09:52:40.926):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoITPolicyDeviceSentProce ssing - ITPolicy GME Receive Ack for the command SEND_APC_ITPOLICY - Processing packet, Tag=32
[40000] (04/09 09:52:40.942):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}SCS::QueueNextSequenceforGroup - Queuing SEND_APC_APP request
[40304] (04/09 09:52:40.942):{0x1850} WorkerThreadPool:: ThreadProc(): Thread released with empty queue
[40000] (04/09 09:52:40.942):{0x1D48} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::GetApplicationData: Loading the module at offset 0, length 2147483647, path "c:\mypath\app2\app2.cod_northcubed_App2_app.c od".
[40000] (04/09 09:52:40.957):{0x1D48} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=34
[40000] (04/09 09:52:40.957):{0x1D48} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendApp: Sending the module c:\mypath\app2\app2.cod_northcubed_App2_app.cod for entry id 28.
[40000] (04/09 09:52:40.957):{0x748} [BIPP] Send data, Tag=34
[40000] (04/09 09:52:44.207):{0x104C} [BIPP] Received status DELIVERED, Tag=33
[30000] (04/09 09:52:44.207):{0x1BD8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=33
[40000] (04/09 09:52:44.207):{0x1BD8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoITPolicyDeviceSentProce ssing - ITPolicy GME Receive Ack for the command SEND_APC_APP - Processing packet, Tag=33
[40000] (04/09 09:52:44.598):{0x104C} [BIPP] Received status DELIVERED, Tag=34
[30000] (04/09 09:52:44.598):{0xAA8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=34
[40000] (04/09 09:52:44.598):{0xAA8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoITPolicyDeviceSentProce ssing - ITPolicy GME Receive Ack for the command SEND_APC_APP - Processing packet, Tag=34
[40000] (04/09 09:52:48.129):{0x104C} [BIPP] Received datagram, Tag=15096319
[40000] (04/09 09:52:48.129):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoGMEReceiveProcessing - Receiving packet from device, size=46, TransactionId=465815277, Tag=15096319, content type=ITADMIN, cmd=0x3
[20000] (04/09 09:52:48.129):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::HandleITADMINDataCommand - Unable to find matching entry id for PIN=12345678 and ITCommand=SET_IT_POLICY_COMMAND
[40000] (04/09 09:52:48.129):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=15096319
[40000] (04/09 09:52:48.129):{0x748} [BIPP] Send status DATA_ACCEPTED, Tag=15096319
[40000] (04/09 09:52:55.144):{0x104C} [BIPP] Received datagram, Tag=15096321
[40000] (04/09 09:52:55.144):{0x1850} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoGMEReceiveProcessing - Receiving packet from device, size=46, TransactionId=465815279, Tag=15096321, content type=ITADMIN, cmd=0x3
[20000] (04/09 09:52:55.144):{0x1850} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::HandleITADMINDataCommand - Unable to find matching entry id for PIN=12345678 and ITCommand=SET_IT_POLICY_COMMAND
[40000] (04/09 09:52:55.144):{0x1850} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=15096321
[40000] (04/09 09:52:55.144):{0x748} [BIPP] Send status DATA_ACCEPTED, Tag=15096321
[40000] (04/09 09:53:55.158):{0x748} [BIPP] Ping 23 sent

so yeah, anyone else have any ideas? I'm at a loss!

04-10-2008, 03:19 PM	#5
csawatsky Thumbs Must Hurt Join Date: Jan 2008 Model: 9900 PIN: N/A Carrier: mts mobility Posts: 66	ok so I looked in the table itadminqueue for rows as per the first KB link. There were no rows that matched, but there were some really old (a few months) rows in there, so I just emptied the table (kept a backup, mind you) Still no apps on the phone, but a new message in the POLC log... [40000] (04/09 09:52:30.489):{0x1838} {myemail@mydomain.com, PIN=12345678, UserId=4}SCS::PollDBQueueNewRequests - Queuing POLL_FOR_MISSING_APPS request [40000] (04/09 09:52:31.489):{0x1BD8} RequestHandler::PollForMissingApps: Starting Poll For Missing Apps. [40000] (04/09 09:52:31.489):{0x1BD8} SCS::RemoveAppDeliveryRequests - No App Delivery Requests purged for User id 4 [40000] (04/09 09:52:31.489):{0x1BD8} RequestHandler::PollForMissingApps: Failed to RemoveAppDeliveryRequests. [40000] (04/09 09:52:31.989):{0x748} [BIPP] Ping 22 sent [40000] (04/09 09:52:31.989):{0x104C} [BIPP] PingResponse 22 received [40000] (04/09 09:52:32.192):{0x1BD8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::PollForMissingApps: Queuing the package App1, consisting of 1 modules in 1 parts. [40000] (04/09 09:52:32.223):{0x1BD8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::QueueModule: Queuing part 1 of 1, module c:\mypath\app1\app1.codApp1.cod of the package App1. [40000] (04/09 09:52:32.254):{0x1BD8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::PollForMissingApps: Queuing the package App2, consisting of 1 modules in 1 parts. [40000] (04/09 09:52:32.270):{0x1BD8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::QueueModule: Queuing part 1 of 1, module c:\mypath\app2\app2.cod_northcubed_App2_app.cod of the package App2. [40000] (04/09 09:52:32.301):{0x1BD8} RequestHandler::PollForMissingApps: Completed Poll For Missing Apps, elapsed time 1 seconds. [40000] (04/09 09:52:32.301):{0x1838} {myemail@mydomain.com, PIN=12345678, UserId=4}SCS::PollDBQueueNewRequests - Queuing SEND_APC_ITPOLICY request [40000] (04/09 09:52:32.317):{0x1838} {myemail@mydomain.com, PIN=12345678, UserId=4}SCS::PollDBQueueNewRequests - Queuing SEND_APC_ITPOLICY request [30000] (04/09 09:52:36.551):{0x1D48} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendQueuedITAdminCommandT oDevice Sending data to device, contentType=ITADMIN, size=349, RefId=0, TransactionId=-939733778, Tag=31 [40000] (04/09 09:52:36.551):{0x1D48} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=31 [40000] (04/09 09:52:36.551):{0x748} [BIPP] Send data, Tag=31 [30000] (04/09 09:52:36.551):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendQueuedITAdminCommandT oDevice Sending data to device, contentType=ITADMIN, size=349, RefId=0, TransactionId=-939733778, Tag=32 [40000] (04/09 09:52:36.551):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=32 [40000] (04/09 09:52:36.551):{0x748} [BIPP] Send data, Tag=32 [40000] (04/09 09:52:40.817):{0x104C} [BIPP] Received status DELIVERED, Tag=31 [30000] (04/09 09:52:40.817):{0x1850} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=31 [40000] (04/09 09:52:40.817):{0x1850} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoITPolicyDeviceSentProce ssing - ITPolicy GME Receive Ack for the command SEND_APC_ITPOLICY - Processing packet, Tag=31 [40000] (04/09 09:52:40.832):{0x1850} {myemail@mydomain.com, PIN=12345678, UserId=4}SCS::QueueNextSequenceforGroup - Queuing SEND_APC_APP request [40000] (04/09 09:52:40.848):{0xAA8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::GetApplicationData: Loading the module at offset 0, length 2147483647, path "c:\mypath\app1\app1.codApp1.cod". [40000] (04/09 09:52:40.848):{0xAA8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=33 [40000] (04/09 09:52:40.848):{0xAA8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendApp: Sending the module c:\mypath\app1\app1.codApp1.cod for entry id 26. [40000] (04/09 09:52:40.848):{0x748} [BIPP] Send data, Tag=33 [40000] (04/09 09:52:40.926):{0x104C} [BIPP] Received status DELIVERED, Tag=32 [30000] (04/09 09:52:40.926):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=32 [40000] (04/09 09:52:40.926):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoITPolicyDeviceSentProce ssing - ITPolicy GME Receive Ack for the command SEND_APC_ITPOLICY - Processing packet, Tag=32 [40000] (04/09 09:52:40.942):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}SCS::QueueNextSequenceforGroup - Queuing SEND_APC_APP request [40304] (04/09 09:52:40.942):{0x1850} WorkerThreadPool:: ThreadProc(): Thread released with empty queue [40000] (04/09 09:52:40.942):{0x1D48} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::GetApplicationData: Loading the module at offset 0, length 2147483647, path "c:\mypath\app2\app2.cod_northcubed_App2_app.c od". [40000] (04/09 09:52:40.957):{0x1D48} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=34 [40000] (04/09 09:52:40.957):{0x1D48} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendApp: Sending the module c:\mypath\app2\app2.cod_northcubed_App2_app.cod for entry id 28. [40000] (04/09 09:52:40.957):{0x748} [BIPP] Send data, Tag=34 [40000] (04/09 09:52:44.207):{0x104C} [BIPP] Received status DELIVERED, Tag=33 [30000] (04/09 09:52:44.207):{0x1BD8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=33 [40000] (04/09 09:52:44.207):{0x1BD8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoITPolicyDeviceSentProce ssing - ITPolicy GME Receive Ack for the command SEND_APC_APP - Processing packet, Tag=33 [40000] (04/09 09:52:44.598):{0x104C} [BIPP] Received status DELIVERED, Tag=34 [30000] (04/09 09:52:44.598):{0xAA8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoDeviceSentProcessing - Message has been delivered to device, Tag=34 [40000] (04/09 09:52:44.598):{0xAA8} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoITPolicyDeviceSentProce ssing - ITPolicy GME Receive Ack for the command SEND_APC_APP - Processing packet, Tag=34 [40000] (04/09 09:52:48.129):{0x104C} [BIPP] Received datagram, Tag=15096319 [40000] (04/09 09:52:48.129):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoGMEReceiveProcessing - Receiving packet from device, size=46, TransactionId=465815277, Tag=15096319, content type=ITADMIN, cmd=0x3 [20000] (04/09 09:52:48.129):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::HandleITADMINDataCommand - Unable to find matching entry id for PIN=12345678 and ITCommand=SET_IT_POLICY_COMMAND [40000] (04/09 09:52:48.129):{0xF88} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=15096319 [40000] (04/09 09:52:48.129):{0x748} [BIPP] Send status DATA_ACCEPTED, Tag=15096319 [40000] (04/09 09:52:55.144):{0x104C} [BIPP] Received datagram, Tag=15096321 [40000] (04/09 09:52:55.144):{0x1850} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::DoGMEReceiveProcessing - Receiving packet from device, size=46, TransactionId=465815279, Tag=15096321, content type=ITADMIN, cmd=0x3 [20000] (04/09 09:52:55.144):{0x1850} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::HandleITADMINDataCommand - Unable to find matching entry id for PIN=12345678 and ITCommand=SET_IT_POLICY_COMMAND [40000] (04/09 09:52:55.144):{0x1850} {myemail@mydomain.com, PIN=12345678, UserId=4}RequestHandler::SendToRelay - SubmitToRelaySendQ, Tag=15096321 [40000] (04/09 09:52:55.144):{0x748} [BIPP] Send status DATA_ACCEPTED, Tag=15096321 [40000] (04/09 09:53:55.158):{0x748} [BIPP] Ping 23 sent so yeah, anyone else have any ideas? I'm at a loss!
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