[TGrabowski]

We have a user that is questioning why when they reply to a messge(the formatting differences can be seen when the user views the original email throught outlook) with colors, non standard fonts, etc, the formating of this messge is removed and the message is completly reformatted to plain text. We are using BES 4.1SP4 and the devices are 8830 (with latest available OS). i haven't seen any settings that would allow me to control this on the server and wonder if they (the other company's using this format) are using a 3rd party application to achive this. -i can not contact them. any assisstace you can provide would be appreciated.

thank you