Is it possible that there's some kind of policy on the BES that disallows deleting messages? Maybe they just turned on that setting? There's a BES administrator setting, that prevents messages from being deleted.
This is probably because of a company requirement to archive messages. The best thing to do is to move them to an archival folder.
If the company is a bit confused how to do this, you may wish to ask me or bfrye to move this post to the BES Admin forum -- which may be the best place for this message.
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