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Ole Joe Clark · 02-20-2013, 07:20 PM

Have changed phones and attempted to uninstall the BB desktop software ver 6.1. It reaches a certain point and then gives a error message that a file is missing and then it rolls back the uninstall process. Now I have two BB desktop software files on my Windows 7 PC and can't uninstall either one. HELP!

Thanks in advance for your help.

Joe

NOTE ERROR MESSAGE IS: 1316.A network error occured.

02-20-2013, 07:20 PM	#1
Ole Joe Clark Knows Where the Search Button Is Join Date: Aug 2010 Model: 9700 PIN: N/A Carrier: T-Mobile Posts: 16	Uninstalling BB destop software Please Login to Remove! Have changed phones and attempted to uninstall the BB desktop software ver 6.1. It reaches a certain point and then gives a error message that a file is missing and then it rolls back the uninstall process. Now I have two BB desktop software files on my Windows 7 PC and can't uninstall either one. HELP! Thanks in advance for your help. Joe NOTE ERROR MESSAGE IS: 1316.A network error occured. Last edited by Ole Joe Clark; 02-20-2013 at 07:25 PM.. Reason: added error information
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