BlackBerry Forums Support Community - View Single Post - Outlook contacts/calendar sync stopped working

tsac · 10-21-2016, 06:40 PM

Aiharkness suggested a link to fix the problem with LINK loading.

"BlackBerry Link has stopped working" after updating to iTunes 12.5

I did try the suggestion and it did not work. I then tried deleting the entire iTunesPrefs.xml file and that seems to have allowed LINK to load. It did revert back to a failure once ITunes did an auto update but again deleting the file allows the LINK program to work.

10-21-2016, 06:40 PM	#14
tsac BlackBerry God Join Date: Mar 2005 Location: Others run out when we run in Model: Z10 OS: Cheerios PIN: No Pin just a Tack Carrier: at&t Posts: 10,030	Re: Outlook contacts/calendar sync stopped working Aiharkness suggested a link to fix the problem with LINK loading. "BlackBerry Link has stopped working" after updating to iTunes 12.5 I did try the suggestion and it did not work. I then tried deleting the entire iTunesPrefs.xml file and that seems to have allowed LINK to load. It did revert back to a failure once ITunes did an auto update but again deleting the file allows the LINK program to work. __________________ Z10 on BES Z10 on BIS
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