BlackBerry Forums Support Community - View Single Post - Problem setting up email after switch to 9810

wooduk · 02-12-2013, 09:27 AM

I recently upgraded from a 9800 to a 9810 and transferred all my device information across using the Blackberry Desktop software.

During the transfer process, I was warned I would have to set these up again.

However, my email accounts icon now show (3) accounts as being set up - yet no accounts are set up?

When I try to add them up manually it says "cannot connect to the server' - even though I know the the information is correct.

Why is still showing (3) - and how do I overcome this conflict?

02-12-2013, 09:27 AM	#1
wooduk New Member Join Date: Jan 2012 Model: 9800 PIN: N/A Carrier: O2 Posts: 2	Problem setting up email after switch to 9810 Please Login to Remove! I recently upgraded from a 9800 to a 9810 and transferred all my device information across using the Blackberry Desktop software. During the transfer process, I was warned I would have to set these up again. However, my email accounts icon now show (3) accounts as being set up - yet no accounts are set up? When I try to add them up manually it says "cannot connect to the server' - even though I know the the information is correct. Why is still showing (3) - and how do I overcome this conflict?
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