View Single Post
Old 11-20-2013, 01:53 PM   #8
New Member
jsconyers's Avatar
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
Default Re: BB 9360 HELP, 3G problems

It is all on their end. They need to set you up with the BlackBerry data plan. They may refer to it as the BIS (BlackBerry Internet Service) data plan. Either way, you should ask to be transferred to technical team since it has been going on so long. Make sure you ask specifically for a BB or BIS dataplan.
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline   Reply With Quote