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Old 09-18-2007, 10:01 AM   #1
Grifter
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Join Date: Mar 2005
Location: Toronto
Model: Torch
OS: Windows 7
Carrier: Rogers
Posts: 70
Default Device Upgrade Through Handheld Configuration Tool

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I'm currently running BES 4.1.4. I have about 100 users. However, a bunch of these users are not yet running 4.2 on their 8700's. The main goal with the handheld upgrade is the ability to listen to .wav files so that unified messaging will finally work properly for everyone. I found this article:

Install BlackBerry device software using the BlackBerry Handheld Configuration Tool

However, it doesn't point me to about half of the stuff that I need to perform this task. Generally, I need a .alx file an stuff as far as I know.

Can somebody point me in the right direction?

I assume that I can pretty much follow the DST 2007 patch process but I need the handheld software files before I am able to do this.
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