Here are some fairly straightforward questions;
1. WHY do I have to come on to a Forum to find out how to upgrade my phone?
2. WHY doesn't the stupid thing just upgrade automatically?
3. WHY is the process so needlessly complicated?
4. WHY did my phone get a 'Fatal Error' when I tried to upgrade through the Desktop Software?
5. WHY is this possibly the worst customer support I have ever come across?
6. WHY should I not throw the bloody phone straight out of the window and go and get myself an i-phone?
Yours angrily!
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