the Microsoft article is honestly pretty straight-forward, although there are a lot of unrealistic suggestions. i would say that pretty much all of our immediate Domain Administrators have BlackBerry handhelds (perhaps 2 people being an exception to that assumption). i do agree that RIM should support this issue, BUT it is technically a Microsoft issue and by them supporting that portion of the product, and given the nature of this issue, there could be a WHOLE can of worms (and liabilities) opened by RIM. its smart on their part not to support the configuration change (we've held off on implementing the patch), although some customers may view it as downright horrible support business tactics (i can see it from both points of view).
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In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
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