[stevetaz]

Cooper, I feel for you, but this return should have been done last June or so if I recall. You waited and waited and waited some more long after they seemed to be doing easy replacements.

I am not condoning what you are going through now, but if you acted back then I have a feeling this wouldn't be what you are going through now. Can't say for sure, but to see you complaining over and over you don't have time for this makes me wonder if you didn't have a bit of a hand in this outcome.

Again, I feel for you and it is too late to know what would have happened back then, but bite the bullet and do what you have to in order to get it worked out. If you don't want to play their game then move on.....