View Single Post
Old 08-28-2014, 08:17 PM   #2
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: BB9700 power goes off byself

If it was dropped or got wet you may have physical issues and need a replacement.

Some things to try.

do a wipe and do not reload any apps or your backup. if this allows it to work then one of your apps is causing this and trial and error loading will tell which one.

check the connections on the battery prongs. clean and make sure they are touching the battery.

Try a different charger. If the cable is not original it may not charge the phone.

Good luck
__________________
Z10 on BES
Z10 on BIS
Offline   Reply With Quote