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Old 10-07-2010, 04:18 PM   #1
StephanieDeanne
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Default 9700 is freezing on reboot

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My battery died before I could recharge it. I plugged it in and it stayed "dead" so to speak. I did a battery pull (now have done it at least 5-6 times) and on the restart it stays frozen on the boot up screen (where it says Blackberry) and the white load bar freezes at about 60% and doesn't move and my phone does not start up. I have left it sitting for 2 hours at one point to try and see if it would move past the point. It does not. I pulled the SD card as well and did a battery pull and the same thing happens. Not sure what I can do?

(I have the Bold 9700 and I am running OS 5.0.0602)
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Old 10-07-2010, 07:16 PM   #2
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The battery might have been damaged. By "stayed dead" do you mean it didn't charge?

Have you tried a new battery?
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Old 10-07-2010, 08:12 PM   #3
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Try wipping it
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Old 11-08-2010, 04:50 PM   #4
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hi ive got exactly the same problem at the moment, did you find a solution?
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Old 11-09-2010, 09:18 AM   #5
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Javaloader wipe will fix that. Don't waste more time - just do the Javaloader wipe. Hopefully - you all have data backups.
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Old 11-10-2010, 05:27 AM   #6
Thiego-uk
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Does it keeps reloading or just die?

Check this thread of mine, happened to me last week.
blackberryforums.com/general-9700-series-discussion-bold-2/238989-rebooting-no-stop
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