[crito]

I am new here... I use a storm 9530 provided by verizon. My problem is that since I moved to Kenya - East Africa, I could not use the BIS of the local carriers. I was told that my phone had been locked. Please, how do I unlock this mess..... I feel frustrated that I can not access internet on my BB... Thanks

[Dubdub]

Can you use voice and text messaging with this new carrier? If so, then the phone is unlocked.

Did you cancel your BIS account with Verizon - specifically tell Verizon to cancel it?