Quote:
Originally Posted by LeoG
I have searched for the answer to my question and have not found it. Sorry if this is a duplicate question....
Anyways I have been having problems with my Verizon 8130 and am replacing it, and currently trying a TMo 8220. My question is, I know to use the ESN to link to the BES but what info do I change for use with the 8220 since it doesn't have an ESN? Basically what do I have my IT department put in the BES to activate my 8220 on the BES? This is the first TMo phone on the network.
Thanks for your help,
LG
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Hmmm... Every BlackBerry device has a Pin/ESM/IEMI, ESN is an Electronic Serial Number, I would log into your BIS account and change your device then wipe the original device.. Make sure you tell you IT/BES Admin to remove the old device/useer account, and have him generate you another activation password for you.