nah, have not had that happen, never heard of on any bb either. sorry to hear that, that definitely blows big time.
do a back through BBDM, reload the OS or wipe the OS and just reload the profile setting through backup and restore. DO NOT restore the whole thing, if some setting is corrupt during the previous OS, even if you reload the entire OS or upgrade OS, once you restore the whole thing, the new OS will be corrupted as well.
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