[KLange]

Not sure if this is the right forum to ask this question. We have Desktop Manager 4.0 and the Outlook distribution lists won't sync to the Blackberrys. Ideas? Thanks

[cjmac49]

What version of OS software on the handhelds? Are they wirelessly syncing?

Create the goups on the 'berry. Mine work fine and I think I had to do them on the BB and they were wirelessly synced to my Outlook contacts folder.

[KonTiki]

I created mine on Outlook and they synched fine for me.

[KLange]

Thanks for the replies.

Presume checking the OS version is by going to Options then About? The version is 4.0.0.204.

Creating the groups from the Blackberry isn't an option because we don't want our users to have to manage their own groups; just want them to wirelessly sync what's in our Global Address List.

KonTiki, how did you get yours to work?

Thanks again for the help.

[KonTiki]

Am not on BES. I simply set up a separate contacts folder imported the names i wanted by using a csv file, then i added a category for each one. When I synched with the BB there they were by groups.