Thanks for a quick reply. We took your advice and downgraded his firmware to the orginal 4.1 code for Rogers Wireless and everything is working again. I sent a pin to him and it gave him the notifier alert.
I guess if that worked for him maybe now I can try to install the newer firmware with the Zen theme and if I get the same error I can just go back to the original code. We'll see if I can muster up the courage to do it though