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Old 03-04-2005, 07:54 PM   #1
Eric5273
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I was trying to get the TCP connection working with my Cingular 7100g by entering these settings:

APN: wap.cingular
Username for APN: [email address]
Password for APN: CINGULAR1

So after entering these settings, I did the hard reset and it didn't work. Now I am unable to try other settings. The TCP settings are set in stone and can no longer be changed. They are:

APN: (blank)
Username for APN: [email address]
Password for APN: CINGULAR1

No matter what I enter here, when I do the hard reset, they return back to these same settings. APN is always blank, and the username and password are those 2 settings.

What should I do?
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Old 03-05-2005, 01:05 AM   #2
asfberg
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try one more thing:

options>firewall>reset settings
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Old 03-05-2005, 01:13 AM   #3
Eric5273
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Nope. It didn't work.
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Old 03-05-2005, 01:49 AM   #4
barjohn
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You may have to reinstall the OS but you shouldn't have needed to do a hard reset anyway.
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Old 03-05-2005, 01:52 AM   #5
asfberg
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is it possible cingular removed the wix pay per use line?
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Old 03-05-2005, 01:56 AM   #6
Eric5273
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Since this is a new phone (only 1 day old), I have not yet messed with the settings enough to worry about saving anything, so after calling Cingular support, I did a handheld wipe. And guess what.....it worked!

Everything was returned to the way it was when I first turned on the Blackberry yesterday, except for one thing. VeriChat stayed on the Blackberry, but it too was reset to the way it was the first time I turned it on.

So I will try again now and see if it works.
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Old 03-05-2005, 02:29 AM   #7
Eric5273
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Now it is working fine with wap.cingular. When I was on the phoen before with the Cingular rep, he added the WIX line items. I just hope I am not charged extra. We will see....

As far as putting the settings in the TCP fields, it appears that if I put them in those fields and then do a hard reset, they are erased. But if I fill in the fields and then open verichat without doing a hard reset, everything works fine. I still haven't figured out why....??
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