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7290...recieving e-mails but a cannont send...

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Old 01-30-2007, 01:50 PM   #1
Barry_Black
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Default 7290...recieving e-mails but a cannont send...

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After backing up the device through desktop manager e-mails are recieved but the user cannot send...


why would this occur?? Is there a fix?
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Old 01-30-2007, 08:06 PM   #2
dgray8
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BES or BIS? do they have the appropriate service books?
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Old 01-30-2007, 08:41 PM   #3
Barry_Black
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BES....yes service books should be fine...unless something is happening when the device is backed up...
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Old 01-31-2007, 12:38 PM   #4
Barry_Black
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Service books corrupted...
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Old 01-31-2007, 02:27 PM   #5
dgray8
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ah corrupted SB's.....I'm sure you resent them then
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