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03-08-2010, 11:43 PM
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#41
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BlackBerry Extraordinaire
Join Date: Feb 2005
Location: Lincoln, Ne
Model: 9550
OS: 5.0
Carrier: Verizon
Posts: 1,232
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Please Login to Remove!
Just got off the phone with VZW.
They have a top level trouble ticket for this.
They said they are told around 15 percent of the users are experiencing data outtages, even when they show connected to data network.
I had a similar problem this morning around 9AM, which seemed to resolve itself after I called support.
VZW did not have an ETA for resolution.
__________________
Blackberry Storm2 (Verizon)
7280-7780-7290-7100g-7250-8703-8830-8330-9530-9550
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03-09-2010, 12:19 AM
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#42
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Back to WiFi only again. Still no EDGE data.
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03-09-2010, 07:47 AM
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#43
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CrackBerry Addict
Join Date: Feb 2008
Location: S.W. Lower MI
Model: 8900
OS: 5.0 +/-
PIN: 21499CE8
Carrier: Verizon, T-Mobile
Posts: 900
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Wirelessly posted
Mine finally came back on this morning.
Also, maybe it's just me but my edge seems to be faster loading pages.
__________________
Peace,
Kamau
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03-09-2010, 07:55 AM
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#44
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iPhone Mod!
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,776
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Almost time to go buy a Droid. This is really starting to piss me off.
__________________
Life is not holding a good hand. Life is playing a poor hand well.
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03-09-2010, 08:16 AM
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#45
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Knows Where the Search Button Is
Join Date: Aug 2007
Model: 8900
PIN: N/A
Carrier: T-Mobile
Posts: 26
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I was really hoping to wake up to a phone full of e-mail. Nope, still busted.
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03-09-2010, 09:17 AM
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#46
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Thumbs Must Hurt
Join Date: Oct 2005
Location: The Place Where Dreams Come True
Model: 8900
PIN: 24AE9FC0
Carrier: T-Mobile USA
Posts: 119
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I'm still down as well. :(
__________________
Working at the place Where Dreams Come True and my BlackBerry Addiction is made stronger.
BlackBerry Curve 8900 with T-Mobile, PIN: 24AE9FC0
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03-09-2010, 09:23 AM
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#47
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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I had been fine yesterday and last night, but this morning I am without data EXCEPT when connected to WiFi.
Birmingham, AL, AT&T, BIS
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03-09-2010, 09:28 AM
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#48
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New Member
Join Date: Feb 2007
Model: 8703
Carrier: Verizon
Posts: 8
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AT&T Wireless - DC Metro Area
Folks -
I've been down since around 10PM last night - no data - no emails - I feel disconnected from the world!
AT&T > DC Metro Area > 9700 Series
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03-09-2010, 09:36 AM
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#49
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Knows Where the Search Button Is
Join Date: Aug 2007
Model: 8900
PIN: N/A
Carrier: T-Mobile
Posts: 26
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Side question: Anyone know if I go borrow a friend's Android-based phone, will I get data using my T-Mobile SIM card?
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03-09-2010, 09:46 AM
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#50
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Thumbs Must Hurt
Join Date: Oct 2005
Location: The Place Where Dreams Come True
Model: 8900
PIN: 24AE9FC0
Carrier: T-Mobile USA
Posts: 119
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So just spent another 20 minutes on the phone. T-Mobile had to do a full network reset and finally it's back
__________________
Working at the place Where Dreams Come True and my BlackBerry Addiction is made stronger.
BlackBerry Curve 8900 with T-Mobile, PIN: 24AE9FC0
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03-09-2010, 10:07 AM
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#51
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Knows Where the Search Button Is
Join Date: Aug 2007
Model: 8900
PIN: N/A
Carrier: T-Mobile
Posts: 26
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I called T-Mobile as well, they had my phone working again inside of five minutes.
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03-09-2010, 10:36 AM
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#52
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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So, my device is working again on wifi and EDGE. However, my wife's 8900 is still only working on wifi.
I guess what I don't get is why RIM told me there is nothing that can be done on the carrier/user end to fix this, yet some people are calling TMobile and getting fixed.
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03-09-2010, 10:40 AM
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#53
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Knows Where the Search Button Is
Join Date: Apr 2006
Model: 9000
Carrier: AT&T
Posts: 41
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AT&T got me fixed up. Guess I should have called them sooner.
The number they gave me to call was 888-892-9760, if I had anymore issues.
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03-09-2010, 10:48 AM
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#54
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Thumbs Must Hurt
Join Date: Sep 2006
Model: 9700
Carrier: AT&T
Posts: 56
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Quote:
Originally Posted by JSanders
I had been fine yesterday and last night, but this morning I am without data EXCEPT when connected to WiFi.
Birmingham, AL, AT&T, BIS
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Same for me. BES; Stamford, CT; AT&T 9700. My solution: carry my Verizon MiFi card with me. Wifi everywhere on the better network.
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03-09-2010, 11:33 AM
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#55
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iPhone Convert
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,878
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Rogers just sent me this new outage notice (the last one was resolved at 1:58am Eastern time).
The Rogers Enterprise Service Centre has been advised of the following unplanned maintenance activity
Notification Type: Unplanned (New)
Service Affected: Blackberry
Area Affected: National
Date: Tuesday, March 09, 2010
Start Time: 7:38 AM (EST)
End Date: TBD
End Time: TBD
Estimated Outage Length: TBD
Work Summary: Blackberry subscribers may experience intermittent issues in sending & receiving PIN to PIN messages, using internet browsing or receiving certain service books. The Blackberry Support team is working toward resolution as quickly as possible.
__________________
No longer a BES Admin, but it was fun while it lasted!
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03-09-2010, 11:36 AM
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#56
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Thumbs Must Hurt
Join Date: Mar 2008
Location: Toronto
Model: 9900
OS: 7.1.0.794
PIN: N/A
Carrier: Bell Mobility
Posts: 111
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I have been having weird issues with date for the last few days.
I have called my provider numerous times (Bell) and they have not been able to resolve.
I have a BB9700 and am only able to get BES email. Voice works fine. I am not getting any of my BIS emails and not able to browse.
Everything works when I connect to a Wi-Fi spot.
They have tried sending me service books (not receiving them), they have tried sending me PINs (not getting them either), battery pulls, reseeting my account at their end, I also got my self removed from BES and re-added...
Good to know that I am not the only one having issues...
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03-09-2010, 11:40 AM
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#57
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BlackBerry Extraordinaire
Join Date: Feb 2005
Location: Lincoln, Ne
Model: 9550
OS: 5.0
Carrier: Verizon
Posts: 1,232
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Just got a boatload of messages delivered.
Hopefully it is working now.
Did they do the BIS upgrade early or what?
__________________
Blackberry Storm2 (Verizon)
7280-7780-7290-7100g-7250-8703-8830-8330-9530-9550
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03-09-2010, 11:55 AM
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#58
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New Member
Join Date: May 2008
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 11
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same problem on AT&T. only able to send BES e-mails, cannot receive BES e-mails, browse the web, or use any apps that require data. started occurring at around noon EST yesterday.
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03-09-2010, 12:17 PM
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#59
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Thumbs Must Hurt
Join Date: Mar 2008
Location: Toronto
Model: 9900
OS: 7.1.0.794
PIN: N/A
Carrier: Bell Mobility
Posts: 111
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Just got a bunch of mail (Bell) and able to use my brower and bbm - let's see how long it lasts for...
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03-09-2010, 01:35 PM
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#60
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Thumbs Must Hurt
Join Date: Mar 2005
Model: 9000
Carrier: ATT
Posts: 89
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just call att, then was transferred to rim... everything seems to work now.
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