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Old 07-03-2007, 09:19 PM   #1
raziru
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Default Rules in Outlook To Move E-Mail...

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Hello:
I'm a first time BB user on a BB8800. I work for a small firm that has a BES Admin that is also researching this issue but am need of some guidance sooner than later.

I use Outlook 2003 on Exchange 2003 - and I use my Outlook client's ability to move e-mails when received to a folder (basic rules in Outlook). The folder structure shows up on my BB - I can view them - but the folders that have the rules applied (i.e. when I receive a mail from [email address] it should go to John Doe's Folder under my inbox NOT to a PST) don't show any e-mail in them. The folders that I've populated with e-mail that I've manually moved to them show up fine on my BB. It's only folders that have a rule applied to move mail to them via the rules schema on the Outlook client.

What gives and how can I fix this - I sort most of my mail this way and will even use another more efficient process if its out there to workaround it.

Regards.
PUrizar
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Old 07-04-2007, 03:20 AM   #2
stevew
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Right...but there is no workaround for this. Anything that goes through a rule, will not show up on the BB, even on a BES, because those rules are server-based and occur before the BB/BES processes the mail. If you find something further, I'd love to know!
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Old 07-04-2007, 03:49 AM   #3
d_fisher
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Actually, there is a work around. Go to Messages > Options > Email Settings > Folder Redirection. Place a check mark next to any folder that you want redirected. Only the Inbox and Sent folders are redirected by default.
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Old 07-04-2007, 06:25 PM   #4
raziru
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Quote:
Originally Posted by d_fisher View Post
Actually, there is a work around. Go to Messages > Options > Email Settings > Folder Redirection. Place a check mark next to any folder that you want redirected. Only the Inbox and Sent folders are redirected by default.
FYI - I checked the filepath you recommended and I don't have any such option for 'redirection'. Just signature, and filters and whatnot but nothing at all about redirection on any of the e-mail options. Perhaps I need to install something from the desktop software to initiate this?

Regards,
Purizar
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Old 07-05-2007, 12:57 AM   #5
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It's in the "Full Menu" when you follow that path.
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Old 07-05-2007, 01:21 AM   #6
bikedogrun
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Quote:
Originally Posted by stevew View Post
It's in the "Full Menu" when you follow that path.
Actually; when you get to Messages > Options > Email Settings ... you have to press "Menu" again to see the Folder Redirection option (at least on my Pearl, you do).

Sadly; the Deleted Folder (again; on my Pearl) is not able to be checked/chosen but other folders that reside in your Inbox can be chosen/checked.

/BD
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