[jimhaynes]

Several times I have removed my BB from my pocket and after depressing the track ball the screen displays the Verizon V logo, the word "Verizon wireless" and logo at the bottom right of the screen but no icons, time, bars, etc. I do not believe the phone has turned off as if it had I would have had to depress the on/off key. The tack ball does not turn on the phone. I receive no incoming phone calls or messages while the phone is in this condition. After pressing the track ball the icons reappears, messages are downloaded along with messages of missed phone calls. What could be causing this?