[kingofbeers]

I tried all the steps : What to do next if Jl_cmder will not connect and wipe
and now app-loader will connect and start to erase and reinstall, but on the second step, waiting for device initialization, it disconnects and reconnects a couple times, and then gives the error code "unable to reconnect the device during a multi-stage load operation." And the screen has the Battery with a red line threw it,

I have looked threw the fourms to see if there a answer and I could not find it

All help would be great
Thanks

[aiharkness]

If you are using a USB hub or USB port on a keyboard, or something like that, try another USB port. Especially, connect to a USB port directly on the box.

[kingofbeers]

OK I tried all usb ports on my tower and it will connect and the red light stays on and the screen will light up with the pic of the battery with the red line as soon as I put a battery in it shuts down and will disconnect from the computer

[aiharkness]

Wirelessly posted (8820)

Ok... Let's back up to the beginning.

What caused you to think you should do a wipe?

When you remove the battery cover, what color are the labels inside?

Is your battery good? Was it holding a charge before you had whatever trouble you had?

[kingofbeers]

the phone would keep shut it self off, call my provider and they told me to try desktop manager and do a re-install the software half way threw it I pull the usb cord out of my tower with my foot. Than all I got was the red light flashing 2x's over and over and I found these forums and tried to follow all the steps to see if I can fix it, The battery is good I have 2 8100 BB and it works fine in the other phone

[aiharkness]

Wirelessly posted (8820)

Wish I had a better answer. If you have a media card, remove it, and do what you can to try and connect and wipe the device.

http://www.blackberryfaq.com/index.p...ng_Jl_Cmder%3F

http://www.blackberryfaq.com/index.p...nnect_and_wipe

If you can't wipe it, I don't know what to tell you.

Regarding your original issue before you tried to wipe, did you get the blackberry wet? (What color are the labels in the battery compartment?). Did you drop it?

[kingofbeers]

well thanks for all the help its a paper weight now or a brick it all kool and great fourms here

[TTsoldier]

I had this similar problem. Friend pulled out his battery while installing some software. I wiped normally.

So with the battery in, the phone does not connect?

Did you try loading loader.exe and see what happens?

[aiharkness]

Wirelessly posted (8820)

Sorry to hear.

[kingofbeers]

Originally Posted by TTsoldier

I had this similar problem. Friend pulled out his battery while installing some software. I wiped normally.

So with the battery in, the phone does not connect?

Did you try loading loader.exe and see what happens?

ok i will try that is there a link to loader.exe or some where I can read about it . I will try anything it personal now

[kingofbeers]

and no it won't connect with battery in

[aiharkness]

Wirelessly posted (8820)

kingofbeers, I've seen it mentioned many times that sometimes you have to keep trying to get JL_CMDER to coonect, apparently getting the timing right. If you are willing, it might be worth it to dedicate the time to give it 50 tries if that is what it takes. But I can understand if instead you say to hell with that idea. Or maybe you've already tried 50 or 100 times. Just for what it's worth.

[kingofbeers]

Originally Posted by aiharkness

Wirelessly posted (8820)

Wish I had a better answer. If you have a media card, remove it, and do what you can to try and connect and wipe the device.

[
If you can't wipe it, I don't know what to tell you.

Regarding your original issue before you tried to wipe, did you get the blackberry wet? (What color are the labels in the battery compartment?). Did you drop it?

was not drop labels are white did not try to wipe it before it my daughters phone she like to keep it in her shirt next to skin may have got some sweat in it

[kingofbeers]

Originally Posted by aiharkness

Wirelessly posted (8820)

kingofbeers, I've seen it mentioned many times that sometimes you have to keep trying to get JL_CMDER to coonect, apparently getting the timing right. If you are willing, it might be worth it to dedicate the time to give it 50 tries if that is what it takes. But I can understand if instead you say to hell with that idea. Or maybe you've already tried 50 or 100 times. Just for what it's worth.

OK i will try like I said before it getting personable and I thanks for all the help, I'm pretty smart when it comes to computers and figuring things out but this is starting to piss me off lol. so to get a little more info battery in when trying to wipe it clean and keep unplugging it and plugging it in ( the usb cable) when trying to wipe because it said error trying to connect and with the battery in it keeps on disconnect from my computer and once again thanks for you time and help

[aiharkness]

Wirelessly posted (8820)

Good luck. Post an update if you get it working.