[Isra]

I am connecting my BB to my pc and it's asking for the lock code, I tried entering my security lock password but it doesn't accpet it, why?

Which password are they asking for?

[Isra]

it says:

Please enter your device password (1/10)


i dont want another, wipe, please!


Please tell me what to do...

[aiharkness]

If you are being prompted when engaging mass storage mode or by desktop manager when it connects to the BlackBerry, then it is the device password. If you are restoring an encrypted backup, you will be prompted for the password provided when the backup was created.

Make sure your password is what you think it is. Make sure you didn't enter the letter when you thought you were entering a number. And make sure if you thought you were entering an upper case letter that you didn't enter lowercase by mistake.
Posted via BlackBerryForums.com Mobile

[Isra]

Yes I perfectly know what my password is, but it just not unlocking!

It unlocks on my mobile though.


What's the problem?

[Isra]

I got it!


Thanks so much, I figured it out!

[aiharkness]

The problem is what you think you are entering on the device is not what you are actually entering; or else you really don't know the password.
Posted via BlackBerryForums.com Mobile

[Calebrity]

Originally Posted by Isra

Yes I perfectly know what my password is, but it just not unlocking!

It unlocks on my mobile though.


What's the problem?

If you have numbers in your password try the letter that corresponds with the number on your keyboard. hopefully that will work, Cheers

[Isra]

Originally Posted by Calebrity

If you have numbers in your password try the letter that corresponds with the number on your keyboard. hopefully that will work, Cheers

Exactly!

I figured that out!


Thanks a bunch!


You see, my password is in numbers but I didn't use the ''alt'' so yeah its now some weird letters.

lol

Thanks once again for the help, guys.

[aiharkness]

And? ... What was the issue?
Posted via BlackBerryForums.com Mobile

[Isra]

It's sorted thanks.


It simply had a number-letter conflict, nothing more.

[Isra]

I did it!

It did an ugrade as well as a reboot and whatever else that took quite a while, so now I am ready to go!

It's back top normal again. Yay!

[stevew]

Originally Posted by yahjoogooleh

That's mean homie... :(:(
Posted via BlackBerryForums.com Mobile

Yes, but the way he said it was too funny....though it was mean, I just had to laugh. It was just so candid...