[purplcity4life]

i have desktop manager 4.7 and when i click the media icon from the desktop manager it shows the media sync all lighted up and clickable but Roxio is dark and wont let me click. I have a Blackberry Bold 9000 help plz

[SteveO86]

Did you install the Desktop manager with Roxio?

Do you have any other Roxio programs installed on your computer?

[purplcity4life]

when i installed the desktop manager it said it installed roxio with it but i dont see it anywhere on my computer as in its own file or anything should i download it separately ?

[SteveO86]

Re-Run the setup, do you have any other Roxio programs on your computer?

[clumpymold]

Originally Posted by SteveO86

Re-Run the setup, do you have any other Roxio programs on your computer?

Would that make a difference? I have Roxio for burning CDs on my computer as well.

And I'm having trouble viewing my media card using this Roxio Media Manager. Says it's not there. :(

[SteveO86]

You can move stuff between your media using Windows Explorer, Inside "My Computer" I would only bother with Roxio if you moving movies/videos. Everything you can just copy and paste.

And yes there have been instances were Roxio products have conflicted.

[clumpymold]

Originally Posted by clumpymold

Would that make a difference? I have Roxio for burning CDs on my computer as well.

And I'm having trouble viewing my media card using this Roxio Media Manager. Says it's not there. :(

Nevermind. I just figured it out. As long as you don't allow access to the memory card via the Roxio Media Manager, it'll be able to read from the memory card. Odd.

[SteveO86]

Weird, at least you figured it out.. Thanks for posting back.

[sbs8331]

I have the same issue with Media Manager. It was accessible before but no longer, either when I went with 4.7 Desktop Manager or Media Sync. The point is taken about just using Windows Explorer, but I'd like to know why it's not available. I just re-installed 4.7 Desktop Manager last night (version with Media Manager), but same situation exists.