[Alex88]

Basically iv wanted a bold since rim released it, I got it 4 months ago an have had nothing but issues with it. Today I went to my network provider an have now reserver the 4th handset =(, but they also said I might be able to get another make other than BBB. Any ideas?

[Deraj090]

IMHO -- if you're used to RIM, don't go with another manufacturer. Also, don't let warranty exchange push you around...you're able to get whatever phone you want. I just upgraded (no charge) to a Bold 9000 from the Curve 8310, simply by saying "please", as I've had issues with my Curve.

What are the problems youre having with your bold? they may be fixable.

[Alex88]

Were do I start considering I have had 3 handsets, my current problem is I was given a refurb phone because my other refurb had a leakin screen, but this 'new refurb' has got a white screen intermitenly. I dnt find the phone any good anymore I'm totally gutted do u recomend anyother ones?

[Deraj090]

refurb's are hit-or-miss. the 8900 curve is OK, but IMO its just a fancy skin around the 8310. As for other manufacturers, I would say nokia smartphones are very reliable, but I'm honestly a big fan of the Samsung Jack -- Windows mobile is iffy, but i think its the closest OS to BlackBerry that you're going to find.

The problem with going through warranty exchange is that, at this point, you're ONLY going to get a refurb -- even if they send you a 'full kit'. Just happened to me less than a week ago. I'm having some speaker vibration issues with my bold already, which i cured with a business card taped to the battery cover -- if it acts up, though, i'll just keep swapping them out until my 1year is up...

if you're anywhere near an upgrade (my guess is less than 6months), talk to in-store retail -- a manager will be able to push up the upgrade. What always works is talking about going to another carrier. Down where I am (DC Metro), Verizon has the whole market. The second i mentioned switching to VZW, which I may actually end up doing, they were REALLY quick to settle my issue.


Edit: But honestly, I don't think I'd ever switch away from RIM phones, no matter how bad their quality control is. If you want six-sigma -- get a motorola.

[MidnightDraven]

are you on vodafone in the UK?
Your BB options are the Storm (touchscreen) the 8900 (no 3G) and the newly released 8520 (much like the 8900 with a couple of less features from what i can tell).

They may exachange for a different BB, they are not likely to give you an upgrade unless its actually time, even if you threaten to leave the network.

[Alex88]

Well I'm 4 months into a 2 year contract an I can't reley on the bold, I'm a buisnes custermer an have 2 handsets a curve for the misses an a bold for me an I can't use the curve at all my hands are too big, I was lookin at the n97 an the HTC touch pro 2

[e1000]

Originally Posted by Deraj090

the 8900 curve is OK, but IMO its just a fancy skin around the 8310.

oh really? You can't be serious.

[Alex88]

thought i would give you lot an update, i have got my excange and it was the HTC touch pro 2

[the-economist]

Hi Alex,

You had network specific issues with the Bold on Vodafone or handset related? Please give some more details as we're planning moving quite a few corporate blackberries to Vodafone UK and more than 70% of them are Bolds.

Thanks