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Old 11-12-2007, 12:16 PM   #1
OSCAR DOLDAN
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Default Help Needed

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I HAVE INSTALLED THE BLACK BERRY CONFIGURATION TOOL 4.0 ON MY PC AND THERE WAS AN OPTION "NUKE HANDHELD" --- I DID IT ....

NOW MY 8100 HAS ONLY A WHITE SCREEN WITH AN ERROR "507"

WAT CAN I DO? WHERE CAN I DOWNLOAD THE SO FOR MY PHONE?

PLEAS HELP ME
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Old 11-12-2007, 12:21 PM   #2
juwaack68
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Welcome to the forums. And can I ask that you not type in ALL CAPS because that is perceived as YELLING.

You can fix your BB by following these steps:

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ

Good luck.
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Old 11-12-2007, 12:47 PM   #3
OSCAR DOLDAN
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thank You!!
I'll tell you later what happened, wich version should I download?
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Old 11-13-2007, 07:12 AM   #4
OSCAR DOLDAN
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Default Bb8100 Pearl Operating System

Just one question:

What happends if I upload to the phone a Operating System that is not from the same original vendor?

Last edited by OSCAR DOLDAN; 11-13-2007 at 07:14 AM..
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Old 11-13-2007, 07:42 AM   #5
NJBlackBerry
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All of the software is written by RIM and tested and released by the carrier. Feel free to load any version, even if it is not from the original vendor.

Please note that you will have to delete a file called VENDOR.XML from your PC C: drive in order to reload the OS from another carrier.

Good luck.
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Old 11-13-2007, 08:05 AM   #6
OSCAR DOLDAN
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load the OS from another vendor doesn't unlock the phone to be able to use it with another service provider?
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Old 11-13-2007, 08:07 AM   #7
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No, you would need to have the device unlocked - which is very different than just loading a different OS.
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Old 11-13-2007, 08:32 AM   #8
OSCAR DOLDAN
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I can't download the complete archive, is there another site where i can download it?
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Old 11-14-2007, 06:26 AM   #9
OSCAR DOLDAN
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HI there, Finally I downloaded the OS, and installed It, everything is fine except for three things,
1 - The function "Block Keyboard in Case" doesnt work fine it locks keyboard when I'm taking out of the case the phone, when it is in the case any key can be pushed and the phone responds
2- It happends the same with the Display it turns of when I'm inserting the phone into the case but when it is allready in, the display turns on again
3- The camera seems to have filcker now, with the first OS it didn't happend

Thank's in advance for your support!!!
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Old 11-15-2007, 06:48 AM   #10
OSCAR DOLDAN
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Can anyone help me with those details??
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Old 11-15-2007, 06:50 AM   #11
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Which OS did you install? From what carrier and what exact version?
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Old 11-15-2007, 08:13 AM   #12
OSCAR DOLDAN
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Another new thing, I was trying to activate the DATA Package for my Blackberry Pearl 8100 and the system tells me that my phone is allready activated with another service provider, how can it be? How can I activate my Phone into the blackberry network?
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Old 11-19-2007, 12:51 PM   #13
OSCAR DOLDAN
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this is the one that I've installed

8100M_PBr4[1].2.1_rel164_PL2.3.0.80_A4.2.1.101_Vodafone_UK

How can I know Who did the activation of my phone first?
How can I activate it on my name and with my e-mail account?
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Old 11-21-2007, 05:37 AM   #14
OSCAR DOLDAN
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Any ideas abuot this issues?
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Old 11-21-2007, 09:35 AM   #15
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Yea, I have some ideas, where did you get the BlackBerry from?

If it was used, you will need to ask the previous owner to call his/her carrier and release the PIN and IMEI. Then you will be able to activate it.
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Old 11-21-2007, 12:10 PM   #16
OSCAR DOLDAN
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The problem is that I don't know who it is.
How can i have access to that information?
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Old 11-21-2007, 12:13 PM   #17
JSanders
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Your stuck.
Call your carrier and beg to have the PIN released from the other account.

I'll ask again, where did the BB come from?

If the following does not apply to you, please don't be offended:
If the BB is stolen or found by you or another, please notify the carrier that you have found it, and give them the PIN located on the white sticker under the battery. Make every attempt to locate the owner, first.
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Old 11-22-2007, 08:07 AM   #18
OSCAR DOLDAN
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I allready did that, and they told me that they don't have any claim's with this IMEI and PIN, but in BlackBerry Internet Service it says that the phone is registered in another vendor....
What can I do?

Last edited by OSCAR DOLDAN; 11-22-2007 at 08:13 AM..
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Old 11-22-2007, 08:13 AM   #19
Dawg
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if the carrier wont release it your stuck with a cool phone
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Old 11-22-2007, 08:22 AM   #20
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No, the problem, Oscar, is that you have a BlackBerry that is not yours and I have asked twice where you got the BB from and you have refused to answer the question.

As it is, it will not work. Users here have already over-eplained what must happen for it to work.
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