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Old 09-11-2012, 12:47 PM   #1
Lerrelerre
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Default Can't use/find any of my media anymore

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Hello, I have a problem...
My BB Bold worked perfectly, but then I connected it to my computer (did this before, not the first time), to send a picture to a friend of mine.
After that my BB doesn't recognize any form of media, al my music, pictures and video's aren't findable on my BB. Even if I ad new songs, or take pictures they don't show up.

The media isn't gone, because when I connect the BB with my PC I can still see al the music/photo-files...

A really weird case, I hope someone can help me

Thank you.
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Old 09-11-2012, 05:34 PM   #2
fourstringfuror
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Default Re: Can't use/find any of my media anymore

Not having much detail, start with the basics.

Is your OS current? Is your Desktop Manager updated?
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Old 09-11-2012, 07:23 PM   #3
tsac
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Default Re: Can't use/find any of my media anymore

Check your options. and as indicated by fourstringfuror, more detail will help.

Read this link

KB11883-Unable to view the BlackBerry media card using Windows Explorer
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Old 09-13-2012, 08:05 AM   #4
AyaV
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Default Re: Can't use/find any of my media anymore

Also had the same problem dude, ur files are just hidden..Go to media > explore > media card > show hidden > blackberry. And i think u should find them all there.ur music might be under ringtones though.
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Old 09-18-2012, 12:37 PM   #5
Lerrelerre
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Default Re: Can't use/find any of my media anymore

Is your OS current? Is your Desktop Manager updated?
yes, they are both updated...

@AyaV, thanks for the tip... When I do what you say, I can indeed still see all my pictures/video/music, but the "Show hidden" button doesn't change the fact that I can't see it when I search for my media in the regular media section..

Very irritating and frustrating problem
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