[Rashid Shahzad]

i upgrade my bold os from 4.6 to 5 after that i am facing the issue of restart itself after few sec.kindly guide to resolve this issue.

[Rashid Shahzad]

oohhh 60 views and still no one is here to help me.please help me to resolve the issue as my bold restart every few seconds after i upgrade it from 4.6 to 5.0.0.411.

waiting......

[JSanders]

First off: your initial post offers little detail.
Second, we are volunteers We're not paid to be here. Be patient. It is common forum courtesy to give a post 24 hours to get an answer before "bumping" your post (and sending private messages to moderators complaining that no one has answered your post )

Do this: Remove the Media Card from the device

Also, remove any third party themes from the devices
As well, don't load any third party applications.

So, do the re-install of the software again, following the above advice... on the install, don't let any third party applications load.

[Rashid Shahzad]

sorry if you mind my earlier post in which i said about response and secondly by sending you a private message i ddint mean to complaint on it..
ok i am trying as per you advice and after few hours tell here that what happens.

thanks,

Originally Posted by JSanders

First off: your initial post offers little detail.
Second, we are volunteers We're not paid to be here. Be patient. It is common forum courtesy to give a post 24 hours to get an answer before "bumping" your post (and sending private messages to moderators complaining that no one has answered your post )

Do this: Remove the Media Card from the device

Also, remove any third party themes from the devices
As well, don't load any third party applications.

So, do the re-install of the software again, following the above advice... on the install, don't let any third party applications load.

[BB6Machine]

your phone hates you.. haha

[Rashid Shahzad]

as per your below advice done all the steps but issue remain same.one thing which i didnt told eralier that if i connect bold with my PC through USB cable and run BDM no restart happens.so what should i do now...


"Do this: Remove the Media Card from the device

Also, remove any third party themes from the devices
As well, don't load any third party applications.

So, do the re-install of the software again, following the above advice... on the install, don't let any third party applications load."

[JSanders]

Is the Media Card still removed?

Try this, also remove the SIM card now, and leave it out for now. Does the device reboot and stay running?

[Rashid Shahzad]

i dindt insert media card yet.and also try below method but issue remains same.

Originally Posted by JSanders

Is the Media Card still removed?

Try this, also remove the SIM card now, and leave it out for now. Does the device reboot and stay running?

[JSanders]

ok, I would recommend you drop back down to the 4.6 OS.

Delete/Remove the 5.0 OS from your PC at Control Panel > Add Remove programs.

and then install and load the 4.6 OS.

[Rashid Shahzad]

ooh means i cant use OS 5. Nooooooooo but there is no option.ok downgrading now...but is there any other OS 5 ver. coming in near future.?

Originally Posted by JSanders

ok, I would recommend you drop back down to the 4.6 OS.

Delete/Remove the 5.0 OS from your PC at Control Panel > Add Remove programs.

and then install and load the 4.6 OS.

[Rashid Shahzad]

.....

[JSanders]

Originally Posted by Rashid Shahzad

ooh means i cant use OS 5. Nooooooooo but there is no option.ok downgrading now...but is there any other OS 5 ver. coming in near future.?

Coming, yes I would expect so.

Soon? I have no idea.

I really really suspect your issue lies with a third party theme or application loaded to your device which was not compatible with OS 5.

I do not have your device in my hand to check and see, and while I know you said you didn't load any third party apps... I just wonder.

[Rashid Shahzad]

Originally Posted by JSanders

Coming, yes I would expect so.

Soon? I have no idea.

I really really suspect your issue lies with a third party theme or application loaded to your device which was not compatible with OS 5.

I do not have your device in my hand to check and see, and while I know you said you didn't load any third party apps... I just wonder.

as per your advice i did not install any thirdparty application or theme and before Upgrade the OS i completely wipe my handset including third party application and also no media card installed.yeterday i try it again to upgrade frist i upgrade to 5.0.90 and then to 5.0.0.411 and put my hanset on charging and i didnt found any restart issue for an hour but as i unplug my charger after full charging it restarts......

[yeria]

I'm not entirely sure if I'm allowed to do this but try reading this thread. Note that it isn't from blackberryforums, but from forum.crackberry.com.

[JSanders]

yeria, the difference is that this device is not dead, just rebooting.

@Rashid -- just downgrade the OS back to the former OS then, which worked ok.
How do I downgrade the OS on my BlackBerry? - BlackBerryFAQ

[Cagany]

I exactly have the same problem. My BB Bold reboots if it's not plugged to charger. Problem started after 5.0 update. I will downgrade now. If anyone finds a solution pls pls share it.

[tankee531]

I had been using 5.0 for a while; there was occassionall self-reboot.

Yesterday afternoon, it suddenly went into a continuous loop of self-reboots every few minutes. Hard reboot did not solve the problem.

In the end I had no choice back to revert back to 4.6. No self reboot since the downgrade.