[estabulla]

Just switched devices using DM. Everything went well so far. My old visual voicemails got transferred too but I cannot delete them. Tried all the normal stuff like battery pull etc. Any pointers? I have not tried calling ATT to reset VVM. Not sure if it will delete what has been downloaded.

Thanks!

[snowmangoh]

my voicemails I had saved showed up even before I set up VVM on the 9700. Have you gone through the whole process of entering your password yet?

[estabulla]

Yes I have.

[estabulla]

Here is the solution

RIM KB Article on how to clear databases

Clear the visual voicemail database. Done!