Do you use current MAPI 8165?
Then it is a known issue.
Workaround maybe to go back one MAPI version (8147?) ...
Greetings,
Neo3000
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BES 4.1.7 (20 servers), Domino 7.0.3 with 19000+ users
BES 5.0.2 (8 server), Exchange 2010 SP1 with 1000+ users
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