|
|
04-01-2009, 09:44 AM
|
#1
|
New Member
Join Date: Apr 2009
Model: 8900
PIN: N/A
Carrier: T-Mobile USA
Posts: 6
|
Upgraded OS, Now Can't Delete Messages
Please Login to Remove!
I upgraded my T-Mobile Curve 8900 to OS 4.6.1.168 last night. Everything is working great, and the issues I was having with Slacker seem to be gone. However, when I go to delete a SMS text message, it won't delete. The BlackBerry lets me select delete from the menu, and when I confirm I want to delete the message, it returns me back to the list of messages, but what I tried to delete is still there. I've tried this with multiple messages and it won't let me delete any SMS text messages. However, when I go into my e-mail, I can delete e-mail messages from any of the three accounts I have linked to the BlackBerry just fine. Other than this one issue, everything else seems to be fine? Any ideas? I've pulled the battery and SIM card twice now with no change.
|
Offline
|
|
04-01-2009, 09:55 AM
|
#2
|
New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
|
Welcome to the forums.
If you highlight a date and press the menu key, then select delete prior, does that delete the messages for you?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
|
Offline
|
|
04-01-2009, 10:52 AM
|
#3
|
New Member
Join Date: Apr 2009
Model: 8900
PIN: N/A
Carrier: T-Mobile USA
Posts: 6
|
Quote:
Originally Posted by jsconyers
Welcome to the forums.
If you highlight a date and press the menu key, then select delete prior, does that delete the messages for you?
|
Tried that too, and it won't work.
And thanks for the welcome! Long time lurker here, but finally registered this morning after this problem came up.
|
Offline
|
|
04-01-2009, 10:57 AM
|
#4
|
New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
|
You can delete the entire database. It sounds like it may be corrupt.
Connect your device to you PC, launch DM, go into Backup/Restore and select advanced. On the right side you should see the device databases. Highlight SMS Messages and click the clear button. That will clear your SMS database.
After you've done that, send yourself a test SMS message and see if you can delete it.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
|
Offline
|
|
04-01-2009, 11:07 AM
|
#5
|
New Member
Join Date: Apr 2009
Model: 8900
PIN: N/A
Carrier: T-Mobile USA
Posts: 6
|
Thanks — will try that.
|
Offline
|
|
04-01-2009, 12:07 PM
|
#6
|
New Member
Join Date: Apr 2009
Model: 8900
PIN: N/A
Carrier: T-Mobile USA
Posts: 6
|
Well, can't clear the SMS database. It's grayed out and won't let me clear it. I can back it up, but that's it.
|
Offline
|
|
04-01-2009, 12:10 PM
|
#7
|
New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
|
Very odd that it's grayed out.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
|
Offline
|
|
04-01-2009, 12:19 PM
|
#8
|
New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
|
Do you have SMS and email separated?
Try a battery pull and check the database again.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
|
Offline
|
|
04-01-2009, 12:23 PM
|
#9
|
BlackBerry Extraordinaire
Join Date: Oct 2006
Location: Prescott, AZ
Model: 8900
OS: 5.0.0.411
Carrier: Tmobile
Posts: 1,641
|
Sounds like you ought to wipe and reload if that doesn't work. It shouldn't do that and the module shouldn't be grayed out either.
__________________
BB 8900 Tmobile, Moto Droid Verizon
|
Offline
|
|
04-01-2009, 01:33 PM
|
#10
|
New Member
Join Date: Apr 2009
Model: 8900
PIN: N/A
Carrier: T-Mobile USA
Posts: 6
|
Just discovered at lunch that I can't send SMS messages either. I've been receiving them just fine but went to reply to one and found my option to send SMS messages is gone. Guess I'm going to have to wipe and reinstall. UGH!
|
Offline
|
|
04-01-2009, 04:26 PM
|
#11
|
New Member
Join Date: Apr 2009
Model: 8900
PIN: N/A
Carrier: T-Mobile USA
Posts: 6
|
After a wipe and reactivation, and reloading some of the backed up data (the rest I can do without), I'm back in business. What a pain. I've done a few BlackBerry OS upgrades before but this is the first that I've had get botched up like this. Fortunately now everything appears to be working again.
|
Offline
|
|
04-01-2009, 05:03 PM
|
#12
|
New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
|
Glad you got it back up and running!
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
|
Offline
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
Altair WBS-202 Dual channel wireless intercom base station $1350.00
NEW MSA Altair 4XR Multigas Detector Open Box $579.99
MSA 10178560 ALTAIR 4XR MULTIGAS DETECTOR $999.99
MSA ALTAIR 4X Multigas Detector (LEL, O2, Co, H2S) W/ Pelican Case $249.95
MSA altair 4X multi gas meter Monitor detector, O2,H2S,CO,LEL Charger calibrated $450.00
MSA Altair 5X Gas Detector Industrial Kit 10116926 - LEL, O2, CO, H2S $1899.00
|
|