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Old 01-28-2008, 05:46 PM   #21
Child of Wonder
Knows Where the Search Button Is
 
Join Date: Aug 2006
Model: 8830
Carrier: Verizon
Posts: 18
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Please Login to Remove!

Shoot... I just tried deleting, waiting 5 mins, undeleting, then resending the Service Book from BES but no dice. Users can search for other users in Groupwise but their own calendars of user's outside our organization isn't searchable from the BB.
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Old 01-29-2008, 05:04 PM   #22
Child of Wonder
Knows Where the Search Button Is
 
Join Date: Aug 2006
Model: 8830
Carrier: Verizon
Posts: 18
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Does anyone have any other suggestions? I've assigned each user's Address Book to their BES account but they still can't lookup any entries from their Address Book, only other users in Groupwise.

I've even gone so far as the Disable and re-activate one of the phones but no dice.

What else can I try?
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Old 01-29-2008, 06:48 PM   #23
marduo
Thumbs Must Hurt
 
Join Date: Nov 2006
Model: 8700r
Carrier: Rogers Wireless
Posts: 59
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Have you tried subscribing to an address book?

KB03763 - Subscribe to an Address Book
Subscribe to an Address Book

This can take 4 hours to take effect.

Last edited by marduo; 01-29-2008 at 06:51 PM..
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Old 01-30-2008, 02:26 PM   #24
Child of Wonder
Knows Where the Search Button Is
 
Join Date: Aug 2006
Model: 8830
Carrier: Verizon
Posts: 18
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Quote:
Originally Posted by marduo View Post
Have you tried subscribing to an address book?

KB03763 - Subscribe to an Address Book
Subscribe to an Address Book

This can take 4 hours to take effect.
Yes, I had this set.

I just went ahead and wiped the phones, removed their user accounts and re-added them, then re-activated their phones and that fixed it.

The only problem I'm having now is that one guy's address book is only listing about 150 out of his 400 contacts in the address book I subscribed him to.
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