BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 12-04-2011, 11:19 AM   #1
StellmachCa
New Member
 
Join Date: Dec 2011
Model: 8520
PIN: N/A
Carrier: vodafone (Ger)
Posts: 1
Default Internet + BB services not working

Please Login to Remove!

Hi everyone,

I have a blackberry curve 8520 with a vodafone prepaid data plan and ever since I went on vacation last week it was working just fine. But I went to the States (I live in Germany) and kept the phone on but switched roaming off. When I got back, my phone could not connect to the internet and consequently all bb services do not work. I contacted my data service provider and they say my sim is ok and the plan is active. Nevertheless, it's showing GPRS /EDGE on my phone but I'm not online. I also can't use wifi, although it shows me that the connection is active. I can't download the service books either because my internet on the phone is not working. (Although all service books seem to be still there). Anybody have an idea what to do?
I'd really appreciate your help. It's been driving me crazy for the past days.

Thanks in advance.
Caro
Offline  
Old 12-04-2011, 07:53 PM   #2
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Internet + BB services not working

Pull the battery and see if it helps. If not then I would suggest a call to your provider and check the service level you have. Most carriers require a blackberry data plan, yours might or might not.
__________________
Z10 on BES
Z10 on BIS
Offline  
Old 12-04-2011, 10:43 PM   #3
rambo47
Latino Hasta La Muerte
 
rambo47's Avatar
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,063
Default Re: Internet + BB services not working

In rare cases a device will sometimes fail to connect after an extended period of roaming. You can try removing the SIM card and rebooting. You'll get the error message about inserting your SIM card. Then remove the battery and put your SIM back in. Hopefully it will then connect to your home network.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Internet + BB services not working
Thread Thread Starter Forum Replies Last Post
BB Services in Hungary seoras BlackBerry Help 4 08-24-2011 05:02 PM
Internet HELP on BB Marycakesdx BlackBerry Help 2 03-14-2011 07:40 AM
Using BB internet on Laptop Guy007 General BlackBerry Discussion 4 08-21-2009 08:33 AM
48 Hours of searching the internet, and my 8100 still doesn't work. DeoreDX General 8100 Series Discussion - Pearl 5 01-14-2008 07:32 AM
The Hosted BES FAQ - Cheap BES/MDS - Wireless Outlook sync! Mark Rejhon BlackBerry Network 81 03-29-2007 05:29 AM


  AlphaSmart 3000 Portable Desktop Keyboard Word Processor  picture

AlphaSmart 3000 Portable Desktop Keyboard Word Processor

$24.00



ALPHASMART NEO2-KB,  Portable Word  Processor, New Backup& AA Batteries, USB Cbl picture

ALPHASMART NEO2-KB, Portable Word Processor, New Backup& AA Batteries, USB Cbl

$59.99



ALPHASMART DANA PORTABLE WORD PROCESSOR IN EXECELLENT CONDITION picture

ALPHASMART DANA PORTABLE WORD PROCESSOR IN EXECELLENT CONDITION

$85.00



ALPHASMART NEO 2 PORTABLE WORD PROCESSOR. WITH USB CABLE. BATTERIES INCLUDED picture

ALPHASMART NEO 2 PORTABLE WORD PROCESSOR. WITH USB CABLE. BATTERIES INCLUDED

$80.99



Vintage Panasonic KX-W1500 Personal Word Processor with Accu-Spell Plus Works picture

Vintage Panasonic KX-W1500 Personal Word Processor with Accu-Spell Plus Works

$108.90



ESP-WROOM-32 ESP32 WIFI Dual-core CPU Development Board 2.4GHz and Bluetooth picture

ESP-WROOM-32 ESP32 WIFI Dual-core CPU Development Board 2.4GHz and Bluetooth

$8.99







Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.