[rYno]

I'm on T-mo in Arizona and can send just fine, but I haven't received them back from my friend when testing... hmmm... how can I send but not receive? smtp=good / pop=broke? idk

[jammer7]

gziz i think your right I am able to validate the SRP information and authenticate with RIMs servers not problem, however looking through the logs earlier there were all kinds of SRP authentication errors, but your right all the messages now are sitting in a pending state and the bes cant talk to the handhelds

as far as I know, and its not much, the RIM hub that is in contact with all of the handhelds has to be in contact with the carriers at all times to priperly route the messages via the PIN id it holds on all of thier devices, so perhaps that is where the problem is now

Im just happy there finally is a problem with our BES and I can point the finger at someone else! yipee!!

[gziz]

i hope its over with by the time my users wake up tomorrow.

[gziz]

ya i guess its diffrent for other people i know my bes can talk to rim because the pending count is going up so bes is doing its job of sending the messages to rims network, at that point its up to the device to contact rims network to pull that message.

[jammer7]

for sure, well at least its good to see that this community here is on the ball and posting letting everyone know, as soon as I couldnt find a problem at our site this is the place I went to check before calling in with my tsupport number

great job everyone

[DarienA]

I was about to turn in and responded to an email on my handheld from earlier. Lo and behold it doesn't send, check the BES lots of errors, but the SRP is back now... so I'm like wth? Get on hold with RIM, and meantime I decide to check in here... once again this place proves a great source of info.

Thanks fellas.

[JasonBBPeel]

I'm VZW. And noticed the same issue. I shut down my BES for about 10 minutes. restarted and I'm not receiving a SRP Ping received. I assume the problem still exists?

assuming BB resolves the issue BES should take off on it's own correct?

Regards,

Jason

[nightshade]

Originally Posted by DarienA

I was about to turn in and responded to an email on my handheld from earlier. Lo and behold it doesn't send, check the BES lots of errors, but the SRP is back now... so I'm like wth? Get on hold with RIM, and meantime I decide to check in here... once again this place proves a great source of info.

Thanks fellas.

Agreed. My initial search for an explanation took me to this wonderful page: https://www.blackberry.com/status/EnterPIN.asp

Would be nice for RIM to post a status update of some sort.

In the meantime, this thread is a life saver. Thanks to all

Almost midnight DST, no change. Good night all.

[greg2step]

well 7 of 2600 devices are showing current connect times now - can't get a <confirm> response yet though. i'm going to bed....

[StillOnHold]

thank you all for this info - best source out there and we'll continue to monitor through the night - if anyone hears anything positive PLEASE POST as will we.

for the record.. RIMs hold music STINKS.

[multani787]

This site is keeping a running tab on the news.

[DarienA]

Originally Posted by StillOnHold

RIMs hold music STINKS.

Ain't that the truth... 22 minutes on hold and counting...

[Wireless Geek]

I manage multiple BES for multiple companies. All of them are down and BES Alert for all of them have been pounding my e-mail box (desktop of course). RIM is working on it because my SRP pings and SRP connections are going up and down like crazy (35 changes on each BES over the last 3.5 hours)according to BES Alert. SRP Status in BlackBerry Manager has been "connected" regardless of what BES Alert says. BlackBerry Server Configuration hasn't failed a connection test yet. This tells me that it is in the RIM Relay. The fact that PIN to PIN and BIS traffic have also stopped indicate to me that the RIM Relay is our culprit.

[DarienA]

32 minutes on hold and counting...

[Wireless Geek]

It is 11:12pm central and my e-mail just kicked in. Over 100 BES Alerts just began to hit my Pearl. All of my BES appear to be up and running. Time to really test them.

[DarienA]

Still dead in the water here WG....

[mahoward]

I am getting dribs and drabs on only one of my three servers, hopefully this & Wireless Geek's comment above is a sign of good things to come...

[Wireless Geek]

BIS and PIN to PIN are either backed up (3.5 hours of work to catch up on), or still down.

[MegaHtz]

This is the best site by far when trying to find out about these issues, we should work together to create a "Real-Time Outages" page that could be updated when one of us has issues and find out from RIM it is outage related. Then we would have one place to look instead of posting/searching in these forums. Just my $.02 - I could be wrong though...

[JasonBBPeel]

Still NADA here, NJ Verizon