[benjicolley]

My BB Torch 9800 I baught second hand, was working fine for ages, but now when I turn it off I can't turn it back on untill I charge it why is this? Any help/advise would be appreciated thanks
Posted via BlackBerryForums.com Mobile

[Dubdub]

Was the battery dead? If so, it won't come on until it has enough power (generally about 15% charge) to come on.

And do not let the device run below 20%, otherwise you can damage the battery, could be part of your problem now.

[tsac]

common issue with any LI type battery. Only buy a Blackberry OEM type battery.

[benjicolley]

No the battery was like 3/4 full and the battery is an original and now my touch screen has stopped working also :/ the battery is full at the moment I am going to do a battery pull to see if my screen starts working and to see if the phone will actuall come back on thanks for your help
Posted via BlackBerryForums.com Mobile

[benjicolley]

Ok so this time it came on started on the loading screen then restarted and came on, but still no touchscreen? :/
Posted via BlackBerryForums.com Mobile

[benjicolley]

Sorry I'm writing again I'm just trying to give all the info I can the touch works after a battery pull I left it out for around 5mins and it works when the slide is down thanks all help is appreciated
Posted via BlackBerryForums.com Mobile

[Dubdub]

Sounds like it has water or drop damage or a bad battery.

[benjicolley]

No water damage I've made sure not to get it wet as my last bb curve 8900 broke from a drop of water lol and I've dropped it once or twice but it was in a leather case so protected I've read somewhere on google that it may be a loose connection or damage to the strip that connects the back part to the screen but I don't know lol
Posted via BlackBerryForums.com Mobile

[devnull]

Just because it was in a case when it hit the ground doesn't mean it's protected completely. You may still have damaged something internally and likely need to take it to a repair shop.