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Old 06-07-2010, 03:32 AM   #1
robotslover
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Default Activating Devices Problem

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Dear All,

i have recently a problem while activating any blackberry device over air. I have BES 4.1.6. When activating any blackberry device, the calendar is only synchronized. I have to connect the device to the laptop while logged in to user's profile to sync the address book and other stuff. Is it a problem with the BES server? Nothing has changed with the server when this problem appeared.

best,

Robert
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Old 06-07-2010, 07:06 AM   #2
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Check for mail rules. If you have rules moving new messages out of the Inbox the messages will not make it to the BlackBerry.
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Old 06-10-2010, 04:43 AM   #3
robotslover
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thanks. it is not an email problem. emails come usually, but the device is not fully synchronized.
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Old 06-10-2010, 07:45 AM   #4
freakinvibe
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So what exactly is NOT sync'ing? Go through the PIM Sync on the BES and check if the two-way sync is switched on for contacts, tasks etc.
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