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Old 10-24-2005, 06:56 AM   #1
rickr44318
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Default Help w/ 7290 service level dropping from GPRS to GSM

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For the past 2 weeks, a user's 7290 has dropped service level from GPRS to GSM intermittently, he must reset battery to restore GPRS -- he says this most generally occurs after he recharges the battery.

Any ideas whether this is a flaky battery or unit? Thanks, r/
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Old 10-24-2005, 11:00 AM   #2
stonent
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Best thing would be to call the cell provider and have them log a ticket and keep referencing it each time it drops to GSM (call them back) Eventually they'll have to locate the cell site causing the drops.
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Last edited by stonent; 10-24-2005 at 04:49 PM..
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Old 10-24-2005, 02:48 PM   #3
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where are you located?
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