[froussy]

We are running OCS Internally. I cant have answer because nobody knows.. i have access to the server and to the BES. We want to be able to use OCS on our BB.. but, I have a message: Service not enabled for this handheld.

I think everything is on the server.. how can I be sure ?

[hdawg]

Did you read through the 4.1 SP6 install guide for configuring LCS/OCS?

[froussy]

Euh no.. where I can get it?! I looked on BB web site, and didnt found anything except the OCS bb client

[hdawg]

All the 4.1 SP6 documentation is here: BlackBerry Enterprise Server for Microsoft Exchange - Manuals and Guides

... the BES install guide explains what you need to do.

[froussy]

I hope I wont have anything to reinstall on the bes :S

[hdawg]

If you didn't initially install with the OCS/LCS options (even if you don't configure it initially) you'll need to reinstall on top of itself.

[froussy]

There is no way to look if everything is fine? I cant reinstall it..

[hdawg]

Do you have the BlackBerry Collaboration Service installed on the BES?