[adegbendipe]

People,

I have a Bold 2 (9700) BB and having issues with the Email. The Email Setup no longer responds. Once I select "Email Accounts" it no longer opens for me to see the "Internet Mail Account" section.

Please kindly assist.

[adegbendipe]

It is running on OS 6.0

[Dubdub]

Do you have a BB dataplan active on your account? If so, then resend the service books and do a battery pull.

If not, contact your cell carrier and add one.

[BPresentacion]

This question has already been asked to many times.

Look here: http://www.blackberryforums.com/blac...wont-work.html

BIS/BES has nothing to do with this problem. It is the email setup application for your country thats isn't working properly.

[rambo47]

Don't update just the Setup app. Update your entire OS through Desktop Manager or AppLoader (found within DM). I (and many others) tried the wireless update of the Setup app and it caused havoc. In the end I had to do a wipe/reload through DM anyway.

[adegbendipe]

@Dubdub: I have. Thanks anyway
@BPresentacion: Thank you, I will go through it.
@rambo47: Thank you. I thought of an update too, but I have not been able to do that. The internet access I have keeps failing me.