[Frogie]

Unlocked a new verizon Tour. Purchased an "orange" AT&T sim card and had them activate it at the AT&T store along with a new number with the pay as you go plan. While I am able to get text messages, I am not able to make or receive any calls, I get an error message that says "congestion" along with a busy signal... I called AT&T they informed me there were no outages in the area. I get full bars for signal and it says EDGE...

What am I doing wrong???

[Frogie]

Interstingly enough, when I put my wife's T-mobile sim in the phone, it can make and receive calls, but not with the AT&T sim card.

[wmflyfisher]

I'm having a similar problem. I can't get email working. I had to adjust some settings to start making and receiving calls. I can do calls and get texts now. Let me see if I can figure out what I did!

[JSanders]

Frogie, you should drop by an ATT store and ask for a SIM swap, they will do it for free, just explain the problems you're having

[JSanders]

Originally Posted by wmflyfisher

I'm having a similar problem. I can't get email working. I had to adjust some settings to start making and receiving calls. I can do calls and get texts now. Let me see if I can figure out what I did!

@wm, That's not similar, your problem is email. Are you on a Pay as your go ATT sim?

[wmflyfisher]

Originally Posted by JSanders

@wm, That's not similar, your problem is email. Are you on a Pay as your go ATT sim?

Thanks J. Yeah not really the same problem but it's still not working. I think it's because the privious owner needs to have BIS account released. Hopefully that will clear things up. No, I'm using a regular ATT SIM card.

[JSanders]

A pin registration on another account would affect data and email for the original poster here, would not have any affect on the voice communication.

[Frogie]

JSanders,
I took the phone to AT&T and they tried several sims to no avail. They tried the my sim in diff phone and were able to make calls, just not mine. Phone is new. I wiped it off and installed OS from scratch all had the same problem. I tried installing 5.0 but wasn't able to see it in the installer.
Am I overlooking anything? Is there a different OS I need to install?
Happy Thanksgiving!

[JSanders]

Exchange the Tour for one that works, then. Seems that would solve the problem.

Installing an OS won't affect the voice problems.

Good luck, and Happy ThanksGiving to you as well.

[Myst420]

Have you tried changing the Network Technology setting to GSM? I have noticed that if I change mine to that, I will pick up an AT&T network, even without the phone being unlocked. I just can't make calls with that setting selected.