[Schneider]

i got my bb pearl a week ago and i got the cd with it called "Blackberry User Tools" but when i put it in my computer and want to Install it, it gives me an Error and doesnt install the cd, any ideas?? i cant install this
Thanks (:

[LunkHead]

Wirelessly posted (BlackBerry 8100: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8100/4.2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Go to your providers website and download desktop manager for the 8100

You can also call and tell them the CD is corrupt and ask for a new one

[John Clark]

Download the Desktop Manager from blackberry.com. download version 4.2 service pack 1.

[Schneider]

Originally Posted by John Clark

Download the Desktop Manager from blackberry.com. download version 4.2 service pack 1.

i did that and the same error thing shows up and i cant install it =/
thanks

[NJBlackBerry]

You may have to download the latest copy of Windows Installer 3.1 from the microsoft.com downloads web site.

I assume you are using a PC with Windows...

[Schneider]

Originally Posted by NJBlackBerry

You may have to download the latest copy of Windows Installer 3.1 from the microsoft.com downloads web site.

I assume you are using a PC with Windows...

i have a new laptop with vista on it

[NJBlackBerry]

DM 4.2 SP1 does load on Vista Home Premium; my wife has it. Not a big VIsta fan so far.

[Schneider]

Originally Posted by NJBlackBerry

DM 4.2 SP1 does load on Vista Home Premium; my wife has it. Not a big VIsta fan so far.

ok thanks
and how can i get it?

[Schneider]

i download it buy it still gives me the same error =/
it says:
"Error 2738: could not accsess VBSript run time for custom action"

someone please help?